1. Introduction
This Privacy Policy explains how Vaulta Wallet collects, uses, and protects information in connection with your use of the Vaulta Wallet software and any related official websites or services. It describes what types of information may be processed, how that information is handled, and what rights you may have regarding your data.
Vaulta Wallet is designed as a non-custodial desktop application that enables interaction with the Vaulta blockchain. The Wallet does not require account registration and does not directly collect or control blockchain-level transaction data. This Privacy Policy applies only to information that may be collected through the operation of the Software or associated services and does not apply to public data recorded on the Vaulta blockchain.
2. Information We Collect
Vaulta Wallet does not require you to create an account or provide personal information in order to use the Software. However, you may choose to contact us through official communication channels, such as email or support forms available on our website.
In such cases, you may voluntarily provide information including:
- Your email address.
- The content of your message or support request.
- Technical details about your device or wallet environment that you choose to share for troubleshooting purposes.
We collect this information only when you actively submit it to us. It is used solely to respond to your inquiry, provide technical assistance, or improve user support. We do not use this information for marketing, profiling, or automated decision-making. Providing such information is entirely optional, and you may choose what details to disclose.
2.2 Information Necessary for Operation
Vaulta Wallet is designed as a local desktop application. The Software operates primarily on your device and does not require centralized user registration or continuous communication with servers operated by us.
In order to function properly, the Wallet processes certain technical data locally, including encrypted wallet files, application settings, configuration preferences, and cached blockchain data necessary to display balances and transaction history. This data remains on your device and is not transmitted to the operators of Vaulta Wallet.
When you use the Wallet to retrieve blockchain data or broadcast transactions, the application connects to a Vaulta RPC endpoint. During this process, standard internet communication occurs between your device and the selected network infrastructure. Such communication may involve technical network information required for routing requests and receiving responses. This exchange is inherent to how blockchain clients function and is not used by us to identify, profile, or track users.
If you access official Vaulta Wallet websites, limited technical information may be processed automatically by website hosting infrastructure to ensure availability, security, and basic functionality. This may include standard server logs generated as part of normal web operations.
2.3 Information We Do Not Collect
We DO NOT collect:
- Private Keys or Recovery Phrases outside of your local device
- Personal identification information such as government-issued IDs or residential addresses
- Financial account details or banking information
- Biometric data
- Personal profiles or behavioral tracking data for advertising purposes
The Wallet does not create centralized user accounts and does not maintain a database linking individuals to specific blockchain addresses or Digital Assets. Ownership and transaction data recorded on the Vaulta blockchain remain public network data and are not controlled or stored by the operators of Vaulta Wallet.
3. How We Use Information
Vaulta Wallet collects only limited information necessary to operate the Software and respond to user communications. We do not use personal data for advertising, profiling, or resale. Any information processed is used solely for legitimate operational and support purposes, as described below.
Support Requests
Information you voluntarily provide when contacting us is used to respond to inquiries, resolve technical issues, and provide assistance.
Software Improvement
Aggregated and non-personal technical feedback may be used to improve usability, reliability, and compatibility of the Wallet.
Security Monitoring
Limited technical data may be reviewed to detect abuse, protect infrastructure, and maintain the integrity of official services.
Website Operation & Legal Compliance
Technical information generated through website access is used to maintain availability, prevent misuse, and ensure secure hosting. Information may also be processed when necessary to comply with applicable laws, regulations.
4. Data Storage and Security
4.1 Local Storage Architecture
Vaulta Wallet is designed to operate primarily as a client-side application. Wallet data, including encrypted key material, configuration files, and cached blockchain information, is stored locally on your device. The Software does not transmit Private Keys, Recovery Phrases, or decrypted wallet credentials to servers operated by Vaulta Wallet.
- Encrypted wallet files generated during wallet creation or import
- Application configuration settings and user preferences
- Cached blockchain state used to display balances and transaction history
- Temporary session data required for active wallet operation
This information remains under your control within your device environment. Access to this data is governed by your operating system permissions and device-level security controls.
4.2 Technical and Organizational Safeguards
We apply reasonable technical and organizational measures to protect any limited information that may be processed through official channels or website infrastructure. These measures may include secure hosting environments, encrypted communications where applicable, and restricted administrative access.
- Use of encrypted communication protocols (such as HTTPS) for official websites
- Access controls limiting internal handling of support communications
- Separation between development, operational, and public-facing systems where applicable
- Application-level encryption of locally stored wallet files
Vaulta Wallet follows a data minimization approach, meaning that we avoid collecting or retaining information that is not necessary for the operation of the Software or support services.
4.3 Infrastructure and Hosting Considerations
While the Wallet itself operates locally, official websites, documentation pages, and support communication channels may rely on third-party hosting providers. As part of standard internet operations, such infrastructure may automatically generate technical logs necessary for system maintenance, performance monitoring, and security.
These logs may include general technical metadata required for server functionality. They are not used by us to create user profiles or to link individuals to blockchain activity. We do not operate a centralized system for tracking wallet usage across devices. Vaulta Wallet does not maintain centralized databases linking user identities to blockchain accounts or Digital Assets.
4.4 Security Limitations
Although we implement reasonable safeguards, no software or infrastructure can guarantee absolute security. Risks inherent to digital systems may include:
- Unauthorized access due to device compromise
- Malware or phishing attacks targeting user credentials
- Network-level vulnerabilities beyond the control of the Wallet operators
- Third-party infrastructure failures
Users should understand that protection of locally stored wallet data ultimately depends on the security of their own device and operational environment.
Notice: Vaulta Wallet cannot access, recover, reset, or restore wallet data stored on your device. If local wallet files, Private Keys, or Recovery Phrases are lost, deleted, or compromised, recovery may not be possible.
5. Blockchain Privacy
It's important to understand that blockchain transactions are fundamentally public and permanent.
5.1 Public Nature of Blockchain Data
- Transactions broadcast to the Vaulta network are recorded on-chain and may be visible to anyone using blockchain explorer tools or network infrastructure
- Vaulta Wallet does not control what information is recorded on-chain; once confirmed, blockchain records are generally immutable
- Transaction activity associated with a blockchain account may be observable by third parties
- Blockchain systems are designed for transparency and verifiability
5.2 No Control Over On-Chain Records
Vaulta Wallet operates solely as a software interface for interacting with the Vaulta blockchain. We do not create, modify, host, or maintain the blockchain itself. Accordingly:
- We do not store or maintain independent copies of blockchain transaction data beyond what is temporarily cached locally on your device
- We cannot alter, erase, or restrict access to any information recorded on the Vaulta blockchain
- We cannot control how third parties access, analyze, or interpret publicly available blockchain data
- Any data recorded on-chain is governed by the protocol rules of the Vaulta network and not by this Privacy Policy
5.3 Privacy Considerations and User Responsibility
Although blockchain accounts may not directly contain personal identifiers, they may still be associated with individuals through external data sources. Linking a blockchain account to your real-world identity may reduce or eliminate pseudonymity.
- You are responsible for understanding the privacy characteristics of blockchain technology before initiating transactions
- Vaulta Wallet does not anonymize blockchain activity and does not provide built-in obfuscation tools
- The Software facilitates interaction with the Vaulta network as defined by the protocol
- Once information is recorded on-chain, it may remain publicly accessible indefinitely
Notice: Blockchain transactions are public and permanent. Vaulta Wallet cannot modify, delete, or restrict access to on-chain records once they have been confirmed on the Vaulta network.
7. Third-Party Services
Vaulta Wallet may rely on certain third-party infrastructure and external service providers in order to enable blockchain connectivity, retrieve publicly available market information, and maintain official web resources. These services operate independently from Vaulta Wallet and are governed by their own privacy policies and data handling practices.
Because the Software functions as a client application, most external interactions occur directly between your device and the relevant third-party infrastructure. Vaulta Wallet does not operate a centralized system that aggregates or profiles user activity across these services.
7.1 Node and RPC Providers
In order to retrieve blockchain data and broadcast transactions, Vaulta Wallet connects to Vaulta network nodes or RPC endpoints. These connections are necessary for reading account state, submitting signed transactions, and synchronizing with the blockchain.
Communication occurs directly between your device and the selected endpoint using standard internet protocols. Any network-level technical information exchanged during this process is inherent to blockchain clients and is not centrally stored or aggregated by Vaulta Wallet. The operators do not maintain independent databases of user transaction history beyond what is publicly available on-chain.
7.2 Market Data and Price Feeds
If Vaulta Wallet displays token prices, exchange rates, or other market-related information, such data may be sourced from external public APIs. Requests are limited to the information necessary to obtain pricing or market metrics. Vaulta Wallet does not transmit Private Keys, Recovery Phrases, or signed transaction data to price data providers and does not create user profiles based on these requests.
7.3 Website Hosting and Support Infrastructure
Official Vaulta Wallet websites, documentation pages, and support channels may be hosted using third-party infrastructure providers. These providers may process standard technical data necessary to ensure website availability, performance, and protection against malicious activity.
Such infrastructure operates independently under its own policies. Vaulta Wallet does not use website-related technical data to build behavioral advertising profiles or to link visitors with blockchain addresses. Communication submitted through support channels is processed only to respond to inquiries.
7.4 Overview of External Service Interactions
| Service Type | Purpose | Data Involved |
|---|---|---|
| Node / RPC Providers | Blockchain connectivity | Standard network communication required to retrieve blockchain state and broadcast transactions |
| Price APIs | Market data display | Token symbols and price query requests necessary for market information |
| Website Hosting | Site availability and security | Standard server-generated technical logs |
| Support Communication | User assistance | Information voluntarily provided by the user |
Vaulta Wallet does not sell personal information and does not use third-party services for targeted advertising or cross-platform behavioral tracking.
9. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding personal information that we process. Because Vaulta Wallet operates as a non-custodial desktop application with minimal data collection, many of these rights apply only to limited information you may voluntarily provide, such as support communications or website-related data.
We are committed to respecting applicable privacy laws and responding to legitimate data-related requests in a transparent and timely manner.
9.1 Your Rights
Where applicable under local data protection laws, you may have the following rights:
Right of Access
Request confirmation and a copy of the personal information we hold about you
Right to Rectification
Request correction or update of inaccurate or incomplete information
Right to Erasure
Request deletion of personal information, subject to legal or operational limitations
Right to Restrict Processing
Request restriction of processing under certain circumstances
Right to Object
Object to processing based on legitimate interests or for direct marketing
Right to Data Portability
Receive your personal information in a structured, machine-readable format
9.2 Exercising Your Rights
To exercise any applicable privacy rights, you may contact us at privacy@vaulta.io. We will review and respond to your request within a reasonable timeframe and in accordance with applicable law.
Note: Since Vaulta Wallet is non-custodial and stores data locally on your device, you have direct control over your wallet data. You can delete the application and all associated local data at any time. However, blockchain transactions are permanent and cannot be deleted.
10. Data Retention
Vaulta Wallet is designed to operate without maintaining centralized user databases. Because the Software functions as a non-custodial desktop application, wallet files, encrypted key material, configuration settings, and blockchain interaction data are stored locally on your device and are not transmitted to or retained by the operators of Vaulta Wallet.
We do not maintain records linking individuals to blockchain accounts, and we do not store transaction histories outside of what is publicly available on the Vaulta blockchain. Control over locally stored wallet data remains entirely with you, and such data may be deleted at any time by removing the application and associated files from your device.
In limited situations where you voluntarily provide information—such as contacting support or submitting inquiries through official channels—that information may be retained for a reasonable period necessary to respond to your request, maintain communication records, or comply with applicable legal obligations. Any technical logs generated through website hosting infrastructure are retained in accordance with standard operational practices required for security and system integrity.
Vaulta Wallet does not retain personal information for marketing purposes, profiling, or behavioral tracking, and retention is limited strictly to what is necessary for legitimate operational needs.
11. International Users
Vaulta Wallet may be accessed and used from various jurisdictions worldwide. Although the Software operates locally on your device, certain limited information—such as support communications or website-related technical data—may be processed through infrastructure that is located in different countries. As a result, information you voluntarily provide may be transferred to, stored in, or processed in jurisdictions outside of your country of residence.
By using Vaulta Wallet or communicating with us through official channels, you acknowledge that data may be processed in accordance with this Privacy Policy and applicable data protection laws. Where cross-border data transfers occur, we take reasonable measures to ensure that processing is conducted with appropriate safeguards and in compliance with relevant legal standards.
Depending on your location, applicable privacy frameworks may include:
- General Data Protection Regulation (GDPR) for users located in the European Economic Area
- United Kingdom data protection laws
- Applicable national or regional privacy legislation in your country of residence
- Other international data protection frameworks that may apply based on jurisdiction
Nothing in this Privacy Policy is intended to represent that Vaulta Wallet is subject to any specific regulatory regime unless explicitly stated. Data processing obligations apply only to the extent required under applicable law.
12. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, technical infrastructure, or the functionality of Vaulta Wallet. Updates may clarify how information is processed, introduce new safeguards, or adjust descriptions of services as the Software evolves. The revised Privacy Policy will become effective upon publication on the official website or within the Software, unless a different effective date is specified.
Your continued use of Vaulta Wallet or interaction with our official services after the updated Privacy Policy becomes effective constitutes your acknowledgment and acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the Software and related services.